THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF Zigo World Express .com, INCLUDING Zigo World Express SHIP MANAGER AT Zigo World Express .com ( -SHIP MANAGER -), Zigo World Express DELIVERY MANAGER, Zigo World Express GLOBAL TRADE MANAGER ( -GTM -), Zigo World Express MOBILE, Zigo World Express TRACKING SIGNATURE PROOF OF DELIVERY, Zigo World Express TRACKING UPDATES AND Zigo World Express BILLING ONLINE. YOUR VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT, ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY -YOU - OR -YOUR -), TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW. Zigo World Express MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE, AND YOUR SUBSEQUENT VIEWING OR USE OF Zigo World Express .com WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS. THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT Zigo World Express .com GOVERNING YOUR USE OF PARTICULAR FUNCTIONS, FEATURES, INFORMATION AND APPLICATIONS AVAILABLE THROUGH Zigo World Express .com.

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Section 1. Definitions
Content: information, graphics, products, features, functionality, services, and links on Zigo World Express .com, including Zigo World Express Ship Manager® at Zigo World Express .com, Zigo World Express® Global Trade Manager, and Zigo World Express® Billing Online, Zigo World Express Tracking Signature Proof of Delivery and Zigo World Express Tracking Updates. Zigo World Express: Zigo World Express Corporate Services, Incorporated, its parent and its parent s subsidiary companies. You: Yourself and the entity that you represent
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Section 2. Use of Zigo World Express .com Zigo World Express .com is provided solely for the use of current and potential Zigo World Express customers to interact with Zigo World Express and may not be used by any other person or entity, or for any other purpose. Specifically, all shipping, tracking, rating, receiving Zigo World Express invoices and remitting payment using electronic funds transfer ( -EFT -), drop-off location, identifying and preparing international documents, estimating duties and taxes, and other information and services may only be used by current and potential Zigo World Express customers for their own shipments. Use of Zigo World Express .com to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited. The use of non-authorized scripting technologies to obtain information from Zigo World Express .com or submit information through Zigo World Express .com is strictly prohibited. Zigo World Express does not accept ideas, concepts, or techniques for new services or products through Zigo World Express .com. If such information is received, it will not be considered confidential and Zigo World Express will be deemed free to use, communicate and exploit such information in any manner it chooses.
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Section 3. Zigo World Express .com Login Registration You may choose to register on Zigo World Express .com to access interactive features on Zigo World Express .com. Zigo World Express .com Login provides you with access to Zigo World Express Ship Manager at Zigo World Express .com, Zigo World Express® Tracking, My Zigo World Express, Zigo World Express Global Trade Manager, Zigo World Express Billing Online, Zigo World Express® Mobile and other online services. The availability of these services varies by country. In the future, Zigo World Express may add other features that may be accessed through Zigo World Express .com Login. In such event, previously registered users will not be required to re-register. By registering on Zigo World Express .com, You agree to provide accurate and current information about Yourself as prompted by the Zigo World Express .com Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current. Some Zigo World Express .com services are being made available to customers based in some countries and not others. You agree to register only for Zigo World Express .com services offered on the Zigo World Express .com website for the country in which your Zigo World Express account is based. For example, if your Zigo World Express account is based in Canada, you will register for services offered on Zigo World Express .com/ca and not for services offered on Zigo World Express .com/us. When you register using Zigo World Express .com Login Registration, you will select a user ID and password. You are responsible for maintaining the confidentiality of the password and user ID, and you are responsible for all activities that occur under Your password and user ID. You agree to (a) immediately notify Zigo World Express of any unauthorized use of Your user ID and password, and (b) ensure that You exit from Your Zigo World Express .com session at the end of each visit. You acknowledge and agree that it may be necessary from time to time for Zigo World Express to confirm the validity of the credit card information you provided to open your Zigo World Express account. When this occurs, Zigo World Express may request a temporary authorization hold for a nominal amount on your card. This authorization hold does not result in actual charges to your card. These authorizations will automatically expire based on guidelines established by your card issuer.
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Section 4. Changes to Zigo World Express .com Zigo World Express .com and its Content, may be changed, deleted or updated at any time without notice.
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Section 5. Termination of Use Zigo World Express may discontinue, suspend or modify Zigo World Express .com at any time without notice, and Zigo World Express may block, terminate or suspend Your and any user s access to Zigo World Express .com at any time for any reason in its sole discretion, even if access continues to be allowed to others.
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Section 6. Ownership Zigo World Express .com and its Content are protected by United States and international copyright, trademark and other laws. © 1995-2008 Zigo World Express. All rights reserved. Specifically, Zigo World Express does not convey to anyone, through allowing access to Zigo World Express .com, any ownership rights in Zigo World Express .com or in any Content appearing on or made available through Zigo World Express .com. Customer may not copy, modify, translate, transmit, distribute, adapt, reproduce, decompile, reverse engineer or disassemble any part of Zigo World Express .com or its Content.
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Section 7. Disclaimer of Warranty Zigo World Express .com AND ITS CONTENT ARE PROVIDED -AS IS -. Zigo World Express AND ITS LICENSORS DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, REGARDING ANY SUCH CONTENT AND YOUR ABILIITY OR INABILITY TO USE Zigo World Express .com AND ITS CONTENT. Zigo World Express EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES REGARDING Zigo World Express .com, SHIP MANAGER AND THE FUNCTIONING OF THE INTERNET WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Zigo World Express DOES NOT WARRANT THAT SHIP MANAGER WILL MEET ALL OF CUSTOMER S REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY DEFECT WITHIN SHIP MANAGER WILL BE CORRECTED. FURTHERMORE, Zigo World Express DOES NOT WARRANT NOR MAKE ANY REPRESENTATION REGARDING THE RESULTS OF CUSTOMER S USE OF SHIP MANAGER OR GLOBAL TRADE MANAGER IN TERMS OF CAPABILITY, CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION, REPRESENTATION OR ADVICE GIVEN BY Zigo World Express OR AN AUTHORIZED REPRESENTATIVE OF Zigo World Express SHALL CREATE A WARRANTY.
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Section 8. Limitation of Liability USE OF Zigo World Express .com AND ITS CONTENT IS AT YOUR SOLE RISK. Zigo World Express WILL IN NO EVENT BE LIABLE TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR OTHER DAMAGES UNDER ANY THEORY OF LAW FOR ANY ERRORS IN OR THE USE OF OR INABILITY TO USE Zigo World Express .com AND ITS CONTENT INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, BUSINESS, DATA, OR DAMAGE TO ANY COMPUTER SYSTEMS, EVEN IF YOU HAVE ADVISED Zigo World Express OF THE POSSIBILITY OF SUCH DAMAGES.
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Section 9. Indemnity You agree to defend, indemnify and hold harmless Zigo World Express, its parent and affiliate companies and their respective officers, directors, employees, agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions, and any of Your activities conducted in connection with this site.
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Section 10. Zigo World Express Service Guide The terms and conditions for using Zigo World Express delivery and related services are contained in the most current version of the Zigo World Express Service Guide, which is available by request. The most current version of the Zigo World Express Service Guide will control in the event of any conflict between any Zigo World Express delivery or related service information on Zigo World Express .com and the delivery or related service information contained in the most current version of the Zigo World Express Service Guide.
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Section 11. Links to other web sites There are links on the Zigo World Express .com site that allow You to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by Zigo World Express. Zigo World Express makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites. Zigo World Express has not tested and makes no representations regarding the correctness, performance or quality of any software found at any such sites. You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it.
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Section 12. Privacy Policy The Zigo World Express Privacy Policy governs the use of information acquired from You through Zigo World Express .com.
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Section 13. Export You assume all responsibility for compliance with all laws and regulations of the United States and any other country from which You may access Zigo World Express .com regarding access, use, export, re-export and import of any Content appearing on or available through Zigo World Express .com. You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under United States law, that You are not a national of any such country, you are not a Denied Party listed on the U.S. Denied Persons List, you are not a Special Designated National on the U.S. Treasury Department s list of Specially Designated Nationals, and that the Content will not be used in the design, development or production of nuclear, chemical or biological weapons.
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Section 14. Controlling Law and Severability This Agreement and Your use of Zigo World Express .com is governed by and construed in accordance with the laws of the United States and the State of Tennessee, excluding its conflict of laws provisions. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or a portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible. Any cause of action with respect to Zigo World Express .com or this Agreement must be instituted within one year after the claim or cause of action has risen or be barred and must be brought in a court of competent jurisdiction within Shelby County, Tennessee. This Agreement may not be changed or modified without the written consent of Zigo World Express.
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Section 15. Terms of Carriage (i) Customer agrees that domestic and international carriage by Zigo World Express of any shipments tendered to Zigo World Express using SHIP MANAGER shall be in accordance with the terms, conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill, Label, Manifest, or Pick-Up Record (collectively -Shipping Documentation -) and as appropriate any transportation agreement between Customer and Zigo World Express covering such shipment and in any applicable tariff, Service Guide or Standard Conditions of Carriage, copies of which are available upon request, and which are incorporated into this Agreement by reference. If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement, the transportation agreement, tariff, Service Guide, Standard Conditions of Carriage, or this Agreement will control, in that order of priority. If a shipment originates outside the United States, the contract of carriage is with the Zigo World Express subsidiary, branch, or independent contractor who originally accepts the shipment. Your use of Global Trade Manager shall not alter Your responsibility for the preparation and accuracy of shipping documentation including import/export forms. (ii) In the event Customer uses SHIP MANAGER to process shipments tendered to Zigo World Express for delivery to locations outside the United States or country of shipment origin, Customer will, at Customer s sole expense, assure that the terms and conditions of international carriage supplied by Zigo World Express from time to time (and which may be amended or modified from time to time at Zigo World Express s sole discretion) are placed on the Shipping Documentation as may be instructed by Zigo World Express, for all such international shipments. Customer will defend, indemnify and hold harmless Zigo World Express, its officers, directors, employees and agents from and against any and all losses, damages, claims and other items of cost and expense arising out of Customer s failure to apply the international carriage terms to the Shipping Documentation for such international shipments, including without limitation claims from the recipient of any shipment, and Customer s failure to follow Zigo World Express s instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments. (iii) Printed Signature. Customer acknowledges that if SHIP MANAGER is used to process shipments to locations outside the United States or country of shipment origin, Customer must enter the name of the person completing the Shipping Documentation to print in lieu of its manual signature on the Shipping Documentation, as applicable, for all shipments tendered by Customer to Zigo World Express using SHIP MANAGER. Customer further acknowledges that such printed name shall be sufficient to constitute the Customer s signature, and Customer s acceptance of Zigo World Express s terms and conditions of carriage contained in the applicable transportation agreement, tariff, Service Guide, Standard Conditions, or Shipping Documentation, under which the shipment is accepted by Zigo World Express, or its independent contractor. (iv) Unless otherwise indicated, the shipper s address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipient s address listed on the face of the Shipping Documentation is the place of destination. Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is Zigo World Express Express, P.O. Box 727, Memphis, TN 38194. The address for Zigo World Express Ground is P.O. Box 108, Coraopolis, PA 15230.
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Section 16. Zigo World Express ShipAlert® Zigo World Express provides You with the opportunity, via SHIP MANAGER, to use Zigo World Express ShipAlert to send a message to the recipient informing him/her of Your shipment. This feature is provided free of charge. Zigo World Express may modify or terminate the use of Zigo World Express ShipAlert at any time. Zigo World Express does not commit to keeping Your message private or confidential. By using Zigo World Express ShipAlert You acknowledge that Zigo World Express is providing the technical functionality only, and that You are solely responsible for the content of Your messages. Zigo World Express undertakes no duty to monitor any messages sent by You. However, Zigo World Express, in its sole discretion, may elect, but is not obligated, to look at Your messages to protect itself. Do not use Zigo World Express ShipAlert for anything other than to communicate information about Your shipment. You may not use Zigo World Express ShipAlert to disseminate inflammatory, infringing, obscene, or other unlawful information, or to threaten, harass, abuse or otherwise violate the legal rights of others or perform any act contrary to law. If Zigo World Express sees or hears about messages sent via Zigo World Express ShipAlert that violate these provisions, or that may damage Zigo World Express, it may take all actions necessary to protect itself, including disclosing any messages to the authorities. It is not necessary to use Zigo World Express ShipAlert to ship a package via SHIP MANAGER. Zigo World Express will not be liable for any failure or delay, for any reason, in the transmission, receipt, or acknowledgment of any messages sent by or to You.
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Section 17. Address Book Subject to the terms listed here, addresses will remain in Your Address Book as long as You use SHIP MANAGER. If You do not use SHIP MANAGER for a period of 6 months, Zigo World Express will delete Your addresses. However, Zigo World Express will not delete Your SHIP MANAGER account. If You have any concerns, please email Zigo World Express at webmaster@Zigo World Express .com. The Address Book is a feature provided free of charge by Zigo World Express. You should maintain a back-up copy of Your addresses as Zigo World Express will not be responsible for the loss of addresses contained in the Address Book. Zigo World Express may modify or terminate this feature at any time for any reason.
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Section 18. Courtesy Rate Quote The courtesy rate reflected by the Courtesy Rate Quote on Zigo World Express Ship Manager, if shown, may be different than the actual charges for Your shipment. Differences may occur based on actual weight, dimensions, and other factors. Consult the applicable Zigo World Express Service Guide or the Zigo World Express Rate Sheets for details on how shipping charges are calculated.
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Section 19. H.M. Customs and Excise Forms H.M. Customs and Excise Forms are subject to Crown copyright and are reproduced on Global Trade Manager under license from the Controller of Her Majesty s Stationery Office. Visitors to this site may reproduce and use these forms, but have no right to authorize third parties to use them.
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Section 20. Zigo World Express Tracking Signature Proof of Delivery In addition to the Zigo World Express .com Terms of Use, the following terms and conditions govern your access and use of Signature Proof of Delivery. By accessing and using Signature Proof of Delivery, you acknowledge and agree that you are the shipper, the recipient, or third party payor, or are authorized to act on behalf of the shipper, recipient, or third party payor to retrieve the signature image for the shipment you are attempting to track. You warrant and agree, on behalf of yourself and all persons on whose behalf you are acting in accessing and using Signature Proof of Delivery, that you will not use the signature image for any purpose other than to confirm the delivery of such shipment. You further acknowledge and agree, on behalf of yourself and all persons on whose behalf you are acting in accessing and using Signature Proof of Delivery, (i) to defend (at Zigo World Express option), indemnify, and hold harmless Zigo World Express, its parent and its parent company s subsidiary companies (collectively -Zigo World Express - for purposes of this paragraph) from and against any and all claims of whatever nature arising from your access and use of Signature Proof of Delivery, and the receipt, use and emailing of any signature retrieved; (ii) that Signature Proof of Delivery is provided -AS IS - and you assume all risk of accessing and using Signature Proof of Delivery; (iii) that Zigo World Express DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS OF WHATEVER NATURE, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN RESPECT TO SIGNATURE PROOF OF DELIVERY; (iv) you will only email Signature Proof of Delivery to the shipper, recipient or third party payor of the shipment you are attempting to retrieve; (v) that under no circumstances shall Zigo World Express be liable for any money or other damages resulting from the access and use of Signature Proof of Delivery and that Zigo World Express hereby disclaims liability for any such damage; and, (vi) that your actions and shipments are further governed by, and you will comply with, the terms and conditions in the applicable Zigo World Express Service Guide or transportation agreement.
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Section 21. Zigo World Express Tracking Updates In addition to the Zigo World Express .com Terms of Use, the following additional terms and conditions govern the access and use of this tracking update subscription application to request tracking information updates ( -Tracking Updates -). Zigo World Express authorizes You to request Tracking Updates for a shipment for which You are the shipper, recipient or third-party payor and You agree to only request Tracking Updates for a shipment for which You are the shipper, recipient, or third-party payor subject to these Terms and Conditions. You acknowledge and agree that Tracking Updates are the private property of Zigo World Express, are provided to You free of charge and that any use of Tracking Updates information is at Your sole risk. Tracking Updates are provided -AS IS - and Zigo World Express disclaims all Warranties or conditions, Express or Implied.
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Section 22. Zigo World Express Delivery Manager® In order to facilitate delivery or release of a shipment, Zigo World Express may, at its sole discretion, offer certain delivery options and functionality to residential Recipients through Zigo World Express Delivery Manager. As a condition for approval to register for and use Zigo World Express Delivery Manager, Recipient agrees to these terms: I. Recipient represents and warrants that Recipient: resides at the address provided for enrollment; is authorized to enroll and receive shipments at the address; will only register for himself/herself; will only register nicknames that are associated with Recipient s name and identity; is 13 years of age or older. II. For each shipment, Recipient represents and warrants that Recipient is authorized by the Shipper to use or request the Zigo World Express Delivery Manager options and functionality. III. Recipient agrees to pay any fees associated with Zigo World Express Delivery Manager options that are offered by Zigo World Express for a fee. See Rates in the Zigo World Express Service Guide for details. IV. The contract of carriage governed by the Zigo World Express Express Terms and Conditions or the Zigo World Express Ground Tariff in the Zigo World Express Service Guide shall at all times remain with the Shipper, as that term is defined in the Zigo World Express Service Guide, and nothing in these Zigo World Express Delivery Manager Terms shall be construed to create a contract of carriage with the Recipient. Zigo World Express Delivery Manager options and functionality, including those offered for a fee to the Recipient, are governed solely by the terms in this Zigo World Express Delivery Manager section of the Zigo World Express .com Terms of Use. V. In no event shall Zigo World Express, including, without limitation, agents, contractors, employees and affiliates, be liable for any damages, including but not limited to special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not Zigo World Express had knowledge that such damages might be incurred, from honoring, or our failure to honor, any request for delivery instructions, preferences, delivery suspension, routing instruction or other delivery request from the Recipient. Notwithstanding, a refund of the Zigo World Express Delivery Manager fee as outlined below is the exclusive remedy in the event of Zigo World Express s failure to honor the Recipient s request for Zigo World Express Delivery Manager options. VI. Money-Back Guarantee. We offer a money-back guarantee for Zigo World Express Delivery Manager delivery options that are offered for a fee. This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. At our option, we will, upon request, refund your Zigo World Express Delivery Manager charges in the event of a delivery failure as described below. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a delivery option failure. There are no delivery option commitments for shipments on which the money-back guarantee is suspended. a. Zigo World Express Date Certain Delivery Money-Back Guarantee. The Zigo World Express Date Certain Delivery Money-Back Guarantee applies if shipment delivery is not attempted on the valid date requested. To be considered valid, the requested date must be a Business Day within 7 calendar days after the originally scheduled delivery date. If the delivery date requested is invalid, the Zigo World Express Date Certain Money-Back Guarantee will not apply. b. Zigo World Express Evening Delivery Money-Back Guarantee. The Zigo World Express Evening Delivery Money-Back Guarantee applies if shipment delivery is not attempted between 5 and 8 p.m. by the scheduled delivery date as published on Zigo World Express .com. c. Zigo World Express Appointment Delivery Money-Back Guarantee. The Zigo World Express Appointment Delivery Money-Back Guarantee applies if shipment delivery is not attempted during the appointment time-frame and on the date requested by the Recipient and agreed to by Zigo World Express. d. Deliver To Another Address Money-Back Guarantee. The Deliver To Another Address Money-Back Guarantee applies if shipment delivery is not attempted at the new delivery address by the scheduled delivery date and time as published on Zigo World Express .com e. Exceptions and Limitations. Zigo World Express will not be obligated to refund or credit your charges if: 1. We provide you with proof of timely completion of the delivery option, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to provide the delivery option resulted from circumstances described under the Liabilities Not Assumed sections of the Zigo World Express Service Guide. 2. The shipment was scheduled for delivery on the Wednesday immediately prior to Thanksgiving or during the seven calendar days before Christmas Day, and was delivered within 90 minutes of the new requested delivery date, time, or delivery window. 3. The shipment was undeliverable as described in the Undeliverable Shipments sections of the Zigo World Express Express Terms and Conditions or the Zigo World Express Ground Tariff in the Zigo World Express Service Guide. f. Refund Requests: To qualify for a refund, you must notify us of a delivery option failure and request a refund of your charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund and cannot recover compensation for a delivery option failure in any lawsuit. 1. You may request a refund of charges due to a delivery option failure by submitting your request through the billing adjustment application at Zigo World Express .com/billingadjustment. 2. Your notification of a delivery option failure must include the Zigo World Express tracking number; and the last 4 digits of the credit card used to pay for the delivery option. 3. All requests for refund or credit of charges must be received within 90 calendar days from the ship date. VII. If the Sign For A Package option is selected, Recipient authorizes Zigo World Express to leave the shipment, and any other eligible shipment available for delivery, at the recipient s location and releases Zigo World Express from all liability for any loss or damage that may result from leaving the shipment at Recipient s request. VIII.If Recipient provides delivery instructions, preferences, or requests to suspend deliveries for their address, Recipient releases Zigo World Express from all liability for any loss or damage that may result from Zigo World Express following the delivery instructions, preferences, or requests to suspend deliveries. IX. Recipient understands that Zigo World Express Delivery Manager calendar and tracking visibility will be based on information readily available to Zigo World Express, that it may be limited, estimated or incomplete and that such information may change or be modified. X. Recipient agrees not to sue Zigo World Express as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against Zigo World Express regarding Zigo World Express Delivery Manager.
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Section 23. Zigo World Express® Electronic Trade Documents THE FOLLOWING TERMS OF USE GOVERN YOUR USE OF Zigo World Express® ELECTRONIC TRADE DOCUMENTS. YOUR VIEWING OR USE OF THIS SITE CONSTITUTE YOUR AGREEMENT, ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER -YOU - OR -YOUR -), TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW. Zigo World Express MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE, AND YOUR SUBSEQUENT VIEWING OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS. 1. Acknowledgment of Agreement with Zigo World Express Software or Web-based Shipping Platform End User License Agreement or Terms of Use and Conditions of Carriage. Prior to accessing Zigo World Express® Electronic Trade Documents, You acknowledge that You have accepted the Terms of Use or the End User License Agreement for the applicable Zigo World Express internet-based shipping application or Zigo World Express shipping software, including but not limited to Zigo World Express Ship Manager Software, Zigo World Express Ship Manager Server, Zigo World Express Ship Manager at Zigo World Express .com, and Zigo World Express Web Services, and agree with said Terms of Use or End User License Agreement. You also agree that all shipments are subject to the Conditions of Carriage as published by Zigo World Express in the applicable Service Guide or Standard Conditions of Carriage on www.Zigo World Express .com or elsewhere and set out on the Air Way bill. 2. Agreement to Use Electronic Trade Documents Instead of Printed Documents. By utilizing Zigo World Express® Electronic Trade Documents, You authorize Zigo World Express to ship Your international shipments using electronic documents instead of printed documents, including but not limited to the applicable commercial invoice, pro forma invoice, and export certificate of origin. 3. Agreement to Provide Information, Letterhead and Signature Image. By utilizing Zigo World Express® Electronic Trade Documents, You agree to provide Zigo World Express with all information necessary to ship Your international packages, including but not limited to package level detail information, Your company letterhead and a signature image for You or an authorized representative of Your company. 4. Accuracy of Information. You represent, warrant and covenant that any information provided by You to Zigo World Express shall be true, accurate and complete. 5. Validity of Letterhead. You represent, warrant and covenant that the letterhead provided by You to Zigo World Express for use in executing electronic trade documents on Your behalf shall be a valid letterhead and that You possess the necessary right, title and interest in the letterhead to authorize Zigo World Express to use the letterhead to execute electronic trade documents on Your behalf. 6. Validity of Signature Image. You represent, warrant and covenant that any signature image provided by You to Zigo World Express for use in executing electronic trade documents on Your behalf shall be of a valid signature by a person authorized by You or Your company to ship with Zigo World Express and execute shipping-related documents on Your company s behalf, and shall be sufficient to constitute Your signature. 7. Authorization for Zigo World Express to Use Information. For any electronic trade documents completed by Zigo World Express on behalf of You or Your company, You authorize Zigo World Express to use the information provided by You to ship Your international packages, including but not limited to package level detail information, Your company letterhead and Your signature image or a signature image of an authorized representative of Your company. 8. Original Documentation May Be Required for Some Shipments. You acknowledge that applicable customs laws, rules and regulations may require additional documentation for certain commodities, values or quantities and/or require that original hardcopy commercial invoices, licenses, permits, declarations, forms, certificates or other documentation accompany the shipment. You agree that it is Your responsibility to include all required documentation (including, without limitation, original hardcopy documentation) with any shipment You send using Zigo World Express Electronic Trade Documents. 9. Indemnification. You will, at Your sole cost and expense, defend, indemnify and hold harmless Zigo World Express, its parent corporation, subsidiaries, affiliated companies and their respective officers, directors, employees, agents, successors, and assigns from all claims, demands, suits, damages, costs, expenses, fines and judgments, including reasonable attorneys fees (hereinafter collectively -Claims -), arising out of Zigo World Express s use of the information provided by You, including but not limited to package level detail information, Your company letterhead and Your signature image or a signature image of an authorized representative of Your company. Zigo World Express may intervene and assume its defense in any such claims, at its expense and in its sole discretion. You will not settle any action relating to any Claim that involves Zigo World Express without the prior written consent of Zigo World Express.